FAQ’s

🧸 General Information

Q: What is Grandma’s Place LLC?

A: Grandma’s Place is an indoor imaginative play space where children can explore, create, and have fun in a safe, welcoming environment.

Q: What ages is Grandma’s Place best for?

A: We are designed for children ages crawlers –12, but all children are welcome with parent supervision.

Q: Where are you located?

A: We are located in Martinsville/Henry County, Virginia. (2432 VirginiaAve, Collinsville, VA 24078)

Q: Do parents need to stay?

A: Yes, parents or guardians must remain on-site and are responsible for supervising their children.

🎟️ Admission & Hours

Q: Do I need a reservation to visit?

A: Walk-ins are welcome, but reservations via text to 276-403-2764 are encouraged during busy times.

Q: What are your hours of operation?

A: Hours vary—please check our Facebook page or contact us for current hours.

Q: How much does it cost to play?

A: $15 for 1st child and one parent; $10 for each additional person.

🎉 Birthday Parties

Q: Do you offer birthday parties?

A: Yes! We offer fun, stress-free birthday party packages starting at $150.

Q: What’s included in a party package?

A: Package costs vary, but typically include:

-Private or semi-private playtime

-Party area setup includes tablecloths 

-Time for cake (gifts to remain unopened)

Q: Can I bring my own decorations?

A: Yes! You’re welcome to customize your child’s party (affixing decorations walls is not allowed)

Q: Can we bring food?

A: Yes, outside food is allowed. (Limited to pizza,  sandwiches and juice boxes/pouches)

Q: How far in advance should I book?

A: We recommend booking early—weekend spots fill quickly! ($50 non-refundable deposit is required to secure the date. Balance must be paid in full 2 weeks before the party. )

👶 Safety & Policies

Q: Is the play area safe for younger children?

A: Yes, our space is designed with safety in mind and includes age-appropriate play areas.

Q: Are socks required?

A: Yes, socks are required for both children and adults in play areas.

Q: What if my child has sensory needs or autism?

A: Grandma’s Place is a welcoming, inclusive environment. We strive to support children of all abilities.

Q: Do you provide staff supervision?

A: No, parents/guardians are responsible for supervising their children at all times; however, staff will assist with playing and supporting caregivers.)

🧼 Cleanliness

Q: How often is the playground cleaned?

A: We clean and sanitize regularly throughout the day to ensure a safe environment.

📅 Booking & Contact

Q: How do I book a party or ask questions?

A: Call or text us at 276-403-2764. Email grandmasplacellc85@gmail.com

Q: Do you offer private rentals?

A: Yes! Contact us for availability and pricing.

🏕️ Programs & Group Visits

Q: Do you work with daycares or summer camps?

A: Yes! We welcome group bookings and partner with local programs.

Q: Can schools or organizations schedule visits?

A: Absolutely—contact us to plan a group visit. Call or text us at 276-403-2764. Email grandmasplacellc85@gmail.com